The most common solution for the OneNote problem in Windows 10, well, not just OneNote, but some other software as well, is to reset the app package. We have about 10 people accessing the book at This may be caused by large backup files. i hope you keep notes or backups of your files, settings -) I left OneNote open and at some point it locked up and had to restart. I even tried opening my notebooks on my colleague's PC with his account (shared) no issues there. This OneNote application comes as a part of Microsoft Office in Windows 10. As you said this problem seems to be related to Surface pen.
Type “ ms-settings:appsfeatures ” and hit Enter to open the Apps & features tab of Windows 10’s Settings. As soon as the user was trying to open OneNote app, it was crashing and closing without showing any error code or message so that the user can know the reason behind this problem. If you still notice that your Windows 10 computer keeps freezing randomly after trying all the above six methods to fix the issue, you may have to perform a system restore or a clean install of Windows 10 to resolve the issue. Some users find the OneNote crashing Windows 10 problem can be resolved simply by clicking the + tab button while the notebooks load.
Delete the Windows 10 comes preinstalled or bundled with OneNote app and you can launch OneNote app from Start Menu programs list. The Whiteboard app sometimes crashes for no known reason.
